Legal information
Information in accordance with Section 5 TMG (Telemedia Act):
Studio Andree
Karsten Andree
10367 Berlin
Contact Information
Email: [email protected]
Website: studio-andree.de / studioandree.bigcartel.com
Responsible for Content
According to Section 18 (2) MStV (Media State Treaty):
Karsten Andree
Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/
We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
Disclaimer
Liability for Content
As a service provider, we are responsible for our own content on these pages under Section 7 (1) TMG. However, according to Sections 8 to 10 TMG, we are not obligated to monitor transmitted or stored external information or to investigate circumstances indicating illegal activity. Obligations to remove or block the use of information under general laws remain unaffected. Any liability in this respect is, however, only possible from the moment of knowledge of a specific infringement. Upon becoming aware of such violations, we will remove this content immediately.
Liability for Links
Our site contains links to external websites over which we have no control. Therefore, we cannot accept any responsibility for their content. The respective provider or operator of the linked sites is always responsible for their content. The linked sites were checked for possible legal violations at the time of linking. Illegal content was not identifiable at the time of linking. However, permanent monitoring of the linked pages is unreasonable without concrete evidence of a violation. Upon becoming aware of legal violations, we will remove such links immediately.
Copyright
The content and works on these pages created by the site operator are subject to German copyright law. The duplication, processing, distribution, or any form of commercialization of such material beyond the scope of copyright law requires the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. Third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us. Upon becoming aware of legal violations, we will remove such content immediately.
Privacy Policy
1. General Information
We take the protection of your personal data seriously and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
2. Controller
The responsible party for data processing on this website is:
Karsten Andree
Email: [email protected]
3. Data We Collect and Purpose of Processing
We collect the following types of personal data:
- Contact Information: Name, email address, phone number (e.g., for order processing).
- Payment Information: Credit card or bank details (e.g., for transaction processing).
- Usage Data: IP address, browser type, and website activity (e.g., for website optimization).
- Marketing Data: Email address (e.g., for newsletters, with your consent).
We process your data for the following purposes:
- To fulfill contracts (e.g., process orders and deliver products).
- To comply with legal obligations (e.g., tax laws).
- To improve our services and website.
- To send marketing communications (only with your explicit consent).
4. Legal Basis for Data Processing
The processing of your personal data is based on:
- Article 6(1)(b) GDPR: Processing necessary for the performance of a contract.
- Article 6(1)(c) GDPR: Compliance with legal obligations.
- Article 6(1)(a) GDPR: Your consent for specific purposes (e.g., newsletters).
5. Sharing of Data
We may share your data with the following third parties:
- Payment processors (e.g., PayPal, Stripe).
- Shipping companies (e.g., DHL, UPS).
- Website hosting providers.
If data is transferred outside the EU, we ensure appropriate safeguards, such as standard contractual clauses.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic.
- Necessary cookies are essential for the website to function.
- Analytics cookies help us understand how visitors interact with our website.
You can manage your cookie preferences through the cookie banner or your browser settings.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
You have the following rights under the GDPR:
- Right to access your personal data.
- Right to rectification of inaccurate data.
- Right to erasure ("right to be forgotten").
- Right to restrict processing.
- Right to data portability.
- Right to object to data processing.
To exercise these rights, contact us at [Your Email Address].
9. Complaint to Supervisory Authority
If you believe we have violated data protection laws, you have the right to lodge a complaint with a supervisory authority.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. The latest version will always be available on our website.
Terms & Conditions
1. General Information
These Terms and Conditions (T&Cs) apply to all orders placed through our online store. By placing an order, you agree to the terms outlined below. The contract is concluded between:
Studio Andree / Karsten Andree
10367 Berlin
Email: [email protected]
2. Products and Orders
- Our products are limited to prints and postcards, shipped exclusively via standard letter mail.
- Product images are for illustrative purposes only. Slight variations in color and design may occur due to the printing process.
- Orders are subject to availability. We reserve the right to refuse or cancel orders at our discretion, for example, if the product is out of stock or if payment cannot be processed.
3. Prices and Payment
- All prices are listed in Euro (€) and include applicable taxes.
- Shipping costs are calculated at checkout and displayed before you complete your order.
- Payment methods accepted: Credit card, Paypal, Apple Pay, Google Pay. Payment must be completed before your order is processed.
4. Shipping and Delivery
- Products are shipped via standard letter mail to the address provided at checkout.
- Estimated delivery times:
- Domestic: 3-5 business days
- International: 7-14 business days
- Please ensure your shipping address is accurate. We are not responsible for delays or lost mail due to incorrect addresses.
5. Right of Withdrawal
- As a consumer within the EU, you have the right to withdraw from your purchase within 14 days without giving any reason.
- To exercise your right of withdrawal, please contact us at [email protected] with your order details.
- Exceptions: The right of withdrawal does not apply to custom-made products or digital downloads.
6. Returns and Refunds
- If your product arrives damaged, please contact us within 7 days of receipt at [email protected] with a photo of the damage.
- Refunds are processed to the original payment method. Return shipping costs are the responsibility of the customer, unless the product is defective.
7. Limitation of Liability
- We are not liable for delays or losses caused by postal services.
- Our liability for damages is limited to the value of the order, except in cases of gross negligence or intent.
8. Privacy
- Your personal data is processed in accordance with our Privacy Policy.
9. Governing Law
- These Terms and Conditions are governed by the laws of Germany, excluding conflict-of-law provisions.
- Any disputes arising from this agreement will be resolved in the courts of Berlin, Germany.
10. Changes to the Terms and Conditions
- We reserve the right to modify these T&Cs at any time. The version in effect at the time of your order will apply.
Contact
For any questions or concerns, please contact us at: [email protected]